Empathy Maps

This is one of the first stages in design thinking. These maps are a collaborative visualisation that help us plan out the journey for each type of user and list out the tasks they’ll be doing on the site. It helps us identify: overall goals, pain points, feelings and influences.

Read more about our Discovery Stage

Services

Digital Strategy

Web Design

Web Development

Inbound Marketing

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Preface Studios

5.0

3 years ago

I used Preface Studios to create an updated home page and run some google adds for my company. The page was very well designed and add campaign successful!

3 years ago

Cannot recommend the Preface team enough!! I've worked with them on numerous different projects and they're great partners to work with. They're always on hand to answer any questions, no matter how big or small, and are always happy to help whenever I think I broke something on the website.

4 years ago

Great experience working with Preface. From first contact through to website launch, the whole team were incredibly helpful, professional, and patient. Preface developed an excellent new website for us which we are extremely happy with, and we look forward to continuing the relationship with digital marketing and website maintenance. Jack Lyons, IPEX Consulting.

4 years ago

Stu, Rich and the whole team are fantastic. We recently launched our website with Preface and they were nothing but professional all the way through. No website is easy to launch, balancing brand, style, function and user experience with technical knowledge of SEO ranking and optimisation. However, Preface made the experience painless and swift. Thank you again for all your hard work, we are looking forward to a continued and prosperous relationship.

Kristian @ Dog on the Table

4 years ago

Really enjoy working with these guys and recommend them wholeheartedly. Professional and efficient with a genuine passion for their craft. I was particularly impressed with their sustainable web design credentials

4 years ago

Ours was an unusual web design concept - describing an alternative narrative and emerging solutions for the crisis in affordable housing. Stu and Rich rose to the challenge magnificently. We now have a beautiful website that takes people on a journey of empowerment and prepares them for action! All our hopes and expectations have been fulfilled: folk are signing up to get involved. Thank you Stu and Rich.

Andrew Donnelly

5 years ago

Having had several bad experiences with web design agencies we approached Preface Studios. They have provided a superb service. They take time to understand the business concept and share their thoughts. Based on their experience this was tremendously helpful. The level of customer service from the entire team is faultless, providing timely feedback and updates and most importantly solutions when challenges arose. Anyone looking for a web design service should look no further than Preface Studios. We will certainly use them again and would be happy to act as a reference for them.

Michael Greenspan

5 years ago

I'm very pleased with the work done on my website. The team really understood what I was trying to do and worked to that brief but also introduced new ideas that worked brilliantly. The team were proactive, very dependable and personable as well. All in, I think they did a fantastic job and I'd absolutely recommend them.

CityStore Self Storage

5 years ago

Highly recomended. Our new website looks fresh and approachable, while also providing customers with a seamless experience; from choosing a storage unit size to reserving online. We found the Preface Studios team excellent to work with and their expertise in website design, development and content on this large project was invaluable. We’ve already seen significant improvements in website visitor numbers, page views and enquiries.

5 years ago

Great job from start to completion I was really struggling with ideas and the creativity and knowledge that the team brought was refreshing highly recommend.

6 years ago

A friendly and knowledgeable team. The best WordPress agency I've used!

Claudine Sinnett

6 years ago

The Preface creative team helped us focus on how our company will be perceived online. Fantastic service and communication to help us build our brand and website. Thank you.

6 years ago

Always innovating and creating beautiful websites. Would highly recommend working with Preface.

7 years ago

Highly recommend!! Outstanding experience and knowledge in web design and branding. The Preface team have a thorough approach, excellent vision and creativity allowing your website and brand to have a solid foundation to build on and make your business a success.

7 years ago

I would highly recommend Preface Studios, a great team to work with providing an excellent service with a timely turn around. Thank you for your consistent work and professionalism on various tasks from the website, video and other services.

Allport Cargo Services

7 years ago

Great designs and excellent service. We’re really pleased with what the Preface team have achieved with our new website and online interactive PDF brochure. The site is now much easier to work with. Key to our business is customer interactivity and Preface really pulled out the stops to make sure customers get a user-friendly, positive experience that works on all devices.

7 years ago

Preface were a delight to work with. We were a particularly demanding client and they went above and beyond to turn our vision into an incredible website.

Genevieve Murray

7 years ago

Preface Studios delivered an exceptional website for Oktra. Their team were efficient, reliable and professional throughout. A pleasure to work with and an excellent result.

7 years ago

Preface Studios are a great team to work with. Excellent service and professionalism. We felt at ease working along side their team, who were there to guide and help us every step of the way.I would highly recommend them to others.

7 years ago

Working with the entire Preface team has been an absolute joy. Not only did they deliver on their web design promises, but they exceeded our own expectations from the website redevelopment. Our “request a callback" are up 400% and PDF downloads are now 70% up from 30% from all visitors.I would 100% recommend them - Fantastic team with a extremely high skill set (Oktra Marketing)

7 years ago

Great service. Engaged and creative staff helped to develop a powerful mental health campaign. Sensitive, emotionally intelligent and inclusive engagement of those with lived experience was much appreciated. Thank you.

8 years ago

Preface Studios are a very talented group. As architects we are fussy about how things look - Preface are intuitive and produce extremely attractive work. They are patient and helpful through the design process. I have used them twice; that speaks for itself.

8 years ago

We have been working with Preface Studios for over 5 years, and have always found them to be more than helpful and knowledgeable. They have built a great website for us with excellent service and backup.

11 years ago

I really like what Preface Studios have done to my websites. They listened carefully to what I wanted to achieve and they added their experience and knowledge to create websites that I'm very happy with.They are a pleasure to work with. I will certainly use them again and highly recommend them to others.

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